How It Works

Getting started with Serenity Keepers Home Care in Sumter, SC: a phone call, a free one-hour in-home consultation, a personalized plan and a matched caregiver.

A caregiver and an older woman talking and laughing together in her living room

Arranging care for someone you love can feel overwhelming. We keep the first steps simple, and there is no cost for the first visit.

Five steps to getting care

  1. Call or send a request

    Call us at (803) 883-5668, or send us a request. Tell us a little about who needs care and the best way to reach you.

  2. Free in-home consultation

    A member of our staff visits for about an hour, at no cost. You can learn more about Serenity Keepers and ask your questions face to face. We walk you through the rules that apply, scheduling, costs and anything else you need to know.

  3. A plan that fits

    We look at your loved one’s situation together and personalize services to their needs and preferences.

  4. Meet your caregiver

    We match you with a caregiver from our team who will do what specifically needs to be done to meet your requirements.

  5. Ongoing support

    Our managers and supervisors make home visits from time to time to make sure everything is going well, and we adjust the plan as needs change.

What to have ready

You don’t need paperwork to make the first call. It helps to know:

Please keep detailed medical information for the consultation. We’ll discuss care needs privately in person or by phone.

Let's talk about your family's needs

Call us and a member of our team will answer your questions and arrange a free in-home consultation.

Call us Request Care Information