Frequently Asked Questions

We provide non-medical in-home care: personal care (bathing, dressing, grooming, toileting, transfers, medication reminders, transportation to appointments, help with paying bills), companion and homemaker services (meals, light housekeeping, laundry, errands, outings) and respite care for family caregivers. We also care for medically complex children. See all services.

Serenity Keepers provides non-medical home care. Our caregivers help with daily living, companionship and household tasks. They work alongside, not in place of, your loved one’s doctors and nurses.

Yes. Many care plans combine personal care with companion and homemaker services. We personalize the plan during your free consultation.

Call us at (803) 883-5668. We’ll arrange a free in-home consultation, evaluate the situation, personalize services and match you with a caregiver. See how it works.

Yes. The initial in-home visit takes about an hour and is free. A staff member walks you through the rules that apply, scheduling, costs and any other information you need.

Our office is at 312 Broad Street, Sumter, SC 29150. Call us to confirm whether we serve your area.

Yes. Our caregivers are professionally trained and go through thorough background checks.

Our managers and supervisors introduce themselves to clients personally and make home visits from time to time to make sure your loved one is getting the best care and services we can offer.

We offer competitive private pay rates and also provide care to Medicaid recipients, including clients approved through South Carolina Community Long Term Care (CLTC). We also serve clients approved by a Disabilities and Special Needs Board. Learn about who we serve.

Yes. We help families put a plan in place and point them to other programs that may help financially.